How we work
The Initial Consultation
Welcome to the Law Office of Giselle Ayala Mateus. Our office is specially focused on the satisfaction of the clients, their needs and expectations are fundamental for the provision of an effective service. Accordingly, the first step is to schedule an initial consultation. The first meeting with the attorney is focused on creating a safe space to make questions and build trust. Additionally, you will be able to measure how we can help you.
The consultation is handled according to your preference, online video-conference, on the phone, or at the office.
Although time-limited, during the consultation you can achieve a lot. If you prepare thoroughly you can use the consultation to clear those specific issues that brought you here. Additionally, keep in mind, under the rules of professional responsibility applicable to attorneys in the U.S., all information shared in furtherance of legal counsel is confidential whether you hire the attorney or not.
Hiring the Office
If you decide to hire the office for further legal assistance you will have direct communication with your attorney, continuous updates, and access to a secure portal to share sensitive information. We have services provided at a flat rate and others that work on the basis of billable hours.
Before any legal services are provided, a written agreement will be entered into with the client. For services of $500 or more, the office will not begin the provision of any services until a written agreement has been signed by all interested parties and a $500 payment is made. This is in accordance with the New York Rules of Professional Responsibility.