Contact Us for a Free 20 Minute Consultation +1 347 329 3952

Requests, answers and other issues in immigration

If an applicant, a petitioner, a sponsor, or any other individual or organization involved with a non-immigrant or an immigrant petition receives a written communication from USCIS, a consulate, an embassy, or another agency, answer accurately and on time is fundamental to avoid denials, hearings or sanctions. There are different kinds of answers that may be required and getting the help of an attorney can make a difference.

What can I do I don't understand a letter sent by USCIS or I need information?

If you received a letter from USCIS the first step is to read carefully and to go to https://www.uscis.gov/ if you need additional information. Navigating the USCIS website can be challenging though, for this reason, you may also call the USCIS Contact Center at 1800 375-5283. Since 2020, USCIS updated its system and now an Intelligent Assistant answers the call. You must state in English or Spanish, clearly, what you need. If the Intelligent Assistant understands it may message or email information pertinent to your inquiry. However, if the answer does not satisfy your inquiry you may be redirected with USCIS human representative. Usually, urgent inquiries are resolved within 7 hours and non-urgent inquiries within 14 days. Additionally, if USCIS needs to confirm the identity of the person making the request, an officer may call you within the next week. If the call is not answered, the officer may call again within the next 60 to 90 minutes. In the case of USCIS calls the area code is always 202. 

Start Here!

Welcome to the Law Office of Giselle Ayala Mateus. Our office is specially focused on the satisfaction of the clients, their needs and expectations are fundamental for the provision of an effective service. The first meeting with the attorney is focused on creating a safe space to make questions and build trust. Additionally, you will be able to measure how we can help you.

Attorney Advertising - The information on this website is not, nor is it intended to be, legal advice. Any legal information that may be on this website is intended to be accurate at the time it was published, but may now be obsolete, and may not apply to your individual situation. You should obtain individual legal advice about the law for your individual circumstances from an attorney licensed in your jurisdiction. This website is not intended to be an offer to represent you in any legal matter. You are urged not to send any confidential information by electronic means, whether by e-mail or otherwise, without the express consent of Giselle Ayala Mateus. Giselle Ayala Mateus makes absolutely no representations or warranties regarding any other website which is accessible through this website.

Menu